Privacy Policy

Effective date: October 7, 2026

Astor Realty Enterprise LLC (“Astor,” “we,” “us,” or “our”) explains in this Privacy Policy how we handle personal information collected through astorrealtyenterprise.com, property inquiries, appointment requests, and related communications.

1. Information You Provide

We collect information you choose to provide when you contact us, request property information, arrange a viewing, or call, text, or email us. This may include:

• Your name.
• Your email address and telephone number.
• Properties, locations, or real estate services you are interested in.
• Your preferred appointment date and availability.
• Messages and other information you submit.
• Your communication preferences and SMS consent choices.

Please avoid submitting Social Security numbers, bank account information, identification documents, or other sensitive information through general inquiries.

2. Website and Technical Information

Our website and its service providers may process technical information needed to deliver and protect the website, such as IP addresses, browser and device information, access times, and error logs.

Where cookies or similar technologies are used, they may support website functionality, remember preferences, or help us understand website activity. You can manage cookies through your browser settings. Blocking some cookies may affect website features.

3. How We Use Information

We use information as needed to:

• Respond to inquiries about residential and commercial properties.
• Arrange and manage property viewings and consultations.
• Provide information or services you request.
• Maintain records of inquiries and client communications.
• Send communications consistent with your preferences and permissions.
• Operate, maintain, and protect our website and business systems.
• Meet applicable legal and recordkeeping obligations.

Providing a telephone number or submitting an inquiry does not, by itself, enroll you in our SMS marketing program.

4. Service Providers and Other Disclosures

We may provide relevant information to service providers that help us operate our website, manage inquiries, maintain business records, and deliver communications. Their access is limited to the work they perform for us.

When you request assistance with a property or transaction, we may share relevant information with the parties involved as needed to carry out your request and as permitted by law.

We may also disclose information when legally required or when reasonably necessary to address fraud, security threats, or the protection of legal rights.

The SMS-specific protections below apply to mobile information and messaging consent and are not overridden by these general sharing provisions.

5. Mobile Information and SMS Consent

Astor Realty Enterprise LLC does not sell or rent mobile telephone information or disclose it to third parties or affiliates for their own advertising or promotional use.

Records showing permission to receive text messages are not disclosed to other parties, except messaging providers and aggregators that need them to deliver our text messaging service.

Choosing to receive service-related texts does not enroll you in promotional texts. Promotional messaging requires a separate affirmative consent choice.

6. Your Communication Choices

You can ask us to update your contact information or communication preferences using the contact details below.

To stop receiving SMS messages, reply STOP to a message from us. For assistance with the messaging program, reply HELP or contact us directly.

Unsubscribing from SMS does not prevent you from contacting us through other available channels or requesting our real estate services.

Where marketing emails include an unsubscribe option, you may also use that option to stop those emails.

7. Information Retention and Security

We retain personal information for the purposes described in this policy, including responding to inquiries, providing services, maintaining appropriate business records, and meeting legal obligations.

Retention periods depend on the information, its purpose, and applicable requirements. We may retain limited consent and suppression records to document preferences and prevent unwanted communications.

We take reasonable steps to safeguard the information we handle. No internet transmission or electronic storage system can be guaranteed completely secure.

8. Your Privacy Requests

Depending on your location and applicable law, you may have rights concerning access to, correction of, or deletion of your personal information.

Contact us to make a request. We may need to verify your identity before responding. Certain information may need to be retained where permitted or required by law.

9. External Websites

Our website may link to property platforms, building websites, scheduling tools, or other third-party services. Their handling of information is governed by their own policies. Review those policies before providing information through another website.

10. Children’s Privacy

Our website and services are intended for adults seeking real estate information or services. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, contact us so we can address it.

11. Changes to This Policy

We may update this policy as our website, services, or information practices change. The revised version will appear on this page with an updated effective date. We will provide any additional notice required by applicable law.

12. Contact Us

For information about website use and our text messaging program, read our Terms of Service.